It’s easy to stay MARS compliant when you use MH Solutions Inc. MH Solutions is a Maine State licensed Debt Management Service Provider that has been providing short sale assistance since 2004. By using MH Solutions Inc you can rest assured that you will not fall out of compliance with the FTC’s MARS ruling.
If a real estate broker is negotiating with the seller’s lender then they will need to comply with the Mortgage Assistance Relief Act (“MARS”) rules, even if he or she is the buyer’s agent. Additionally, real estate brokers who make referrals to MARS providers (such as MH Solutions Inc) will be subject to penalties when the realtor knows, or consciously avoids knowing, that the MARS provider is engaged in any act or practice that violates the MARS rules.
Real estate brokers who market themselves as providing, or who actually provide MARS services will need to provide the MARS Disclosures, and comply with all other aspects of the MARS rules including, but not limited to, not accepting any fees in advance of services being provided, not misrepresenting material aspects of their services including guaranteeing specific results, not counseling clients to cease making payments to their lender, maintain records for at least 2 years, etc. They should also be licensed under Maine’s Debt Management Services Act in the same manner that MH Solutions Inc is. And, they are required to provide an additional disclosure which states that (a) they are a for-profit business which is not affiliated with the clients’ lender or the government; (b) that the clients’ lender or servicer may not agree to change their loans; (c) that the clients’ could lose their homes and damage their credit ratings if they stop making their mortgage payments; and (d) that the clients’ are not required to stay in the service or accept the results delivered, and the total cost of the service if they do not accept the results will not be due.
There are three MARS disclosures that an agent will need to present at specific periods during the short sale process.
The first disclosure titled “MARS SHORT SALE DISCLOSURE CONSUMER SPECIFIC COMMERCIAL COMMUNICATION” must be presented to the seller at the first point in time that the agent realizes that the property will be sold via short sale.
The second disclosure titled “MARS SHORT SALE DISCLOSURE SHORT SALE OFFER” is to be presented at the time the seller’s lender issues the short sale approval letter.
The third disclosure titled “MARS SHORT SALE DISCLOSURE NOTICE OF MATERIAL DIFFERENCES”
is to be presented at the time the seller’s lender provides a notice of material differences between the sellers current loan and the short sale approval.
This third disclosure is bound to cause some confusion. The Mortgage Assistance Relief Act was initially intended to protect consumers from real estate professionals marketing to help them do loan modifications. For detailed information you can read The Final FTC Rule for Mortgage Assistance Relief Service. Short sales, by default, have been looped into the Act, where they really don’t apply. Since the lender is most likely not going to provide a notice of material differences in a short sale, they are the ones that are not performing under the Act, and therefore they should be the ones to assume the liability. It is our opinion, however, that an agent should still provide the seller with the third disclosure attaching it to a brief notice that indicates the lender has not provided a notice of material defects. Your notice should also outline the difference between the seller’s current loan and the terms of the short sale approval (i.e. – “current loan with fixed interest rate of 6.2% and term of 30yrs and a principal balance of $186,000 to be paid off through a short sale. Resulting principal balance will be $0.”) In short, you are being asked to provide a notice from a lender that will not provide one, and then compare apples to oranges, but it can never hurt for real estate agents to over disclose.
Real estate agents that wish to use MH Solutions to handle their short sales will still want to use the disclosure forms that MARS has produced even though MH Solutions’ Disclosure Forms already contain the necessary disclosure information and in most cases should adequately cover the real estate agent.